Workplace Experience Manager

The Chicago Hire Company • Full-time • New York City Metropolitan Area, US • $125k - $150k / year • 2d ago

We are partnering with a global fintech firm to find a Workplace Experience Manager for their NYC office. They are seeking a hands-on, strategic leader to oversee the daily workplace operations in their New York Office. This is a great opportunity for an experienced manager who values innovation and collaboration to join a high growth firm who strives to create a best-in-class experience for all employees.

Note this position requires an in-office presence 5 days a week in their NYC office.

Responsibilities:

Manage the daily needs of the New York City Office, ensuring a clean and organized workspace.
Oversee the New York Workplace Experience team, fostering and continually improving office culture.
Manage vendor relationships, evaluate services as needed, and seek out additional resources when needed.
Partner with leaders and other departments to identify opportunities to implement new policies and procedures to offer a best-in-class experience to employees.
Manage spatial planning initiatives, including tracking workstation usage and forecasting future needs.
Maintain building compliance with health, safety, and security requirements.
Prepare office documentation such as onboarding/offboarding requirements and seat assignments.
Support other offices and departments as needed.

Requirements:

Bachelor’s degree required.
7+ years in a fast-paced, high-performing environments where white glove service and continuous improvement are highly valued.
3+ years managing a team, providing mentorship, overseeing performance, and fostering personal and professional growth.
Knowledge of NYC building infrastructure, including HVAC systems and maintenance scheduling.
Prior experience managing large-scale projects, including office relocations, build-outs, and/or transformations.
Ability to multitask in a fest paced environment to a high level of detail.
A relationship-oriented mindset coupled with outstanding troubleshooting, communication, and leadership skills.