HVAC&R Field Support Design Engineer
KCC is an employee-owned, technology-driven company in the HVAC&R industry, developing products and solutions to meet today’s rapidly changing needs for greater efficiency and electrification. KCC has multiple divisions: construction, local HVAC&R service, and the design/manufacturing of commercial HVAC&R equipment. This position is for the design and manufacturing division, which includes rooftop units, air handlers, desiccant dehumidification, refrigerant and hot/chilled hydronic systems.
Summary:
As an HVAC Field Support Design Engineer, you will provide essential support to customers and field service technicians for determining replacement or modification parts on commercial rooftop units. This role primarily involves identifying sheet metal and mechanical parts in the HVAC units, using a variety of sources, such as Solidworks, drawing files, spreadsheets, etc., for field repairs or modifications. This involves generating a Bill of Materials, quoting parts, or providing custom field work instructions. In this role you will develop your skills in following root cause analysis methods and navigating CAD files. New designs may mean working with the validation lab to determine the most effective solutions for the field and provide feedback to the manufacturing team for continuous improvement. Over time, you will have opportunities to expand your knowledge on multi-disciplinary topics (electrical, refrigeration, energy recovery, PLC’s, etc.). Continuous development programs are provided by KCC to improve your understanding of these topics. This role is a great fit for engineers looking to expand their technical knowledge, with a high potential for career growth at a growing company. We are looking to find or build a candidate that has design experience related to manufactured products.
Benefits:
- Employee Stock Ownership Plan (ESOP)
- 9 paid holidays
- Yearly bonuses
- Health, dental, & vision insurance
- 401k company match
- Monthly accrued vacation
- Paid sick time
- Employee assistance programs
Essential Functions or Responsibilities:
- Determine replacement parts for units damaged during transit or on site.
- Determine parts needed for basic field modifications to the cabinet.
- Generate Bill of Materials (BOMs) from existing parts for common field modifications or conversions using Solidworks and existing supplemental resources.
- Quote part costs and lead times.
- Create instructions or drawings for field modifications/conversions using Solidworks, powerpoint, or other tools to aid with understanding the modifications.
- Answer incoming customer inquiries related to HVAC equipment and systems.
- Assist senior engineers with field applied solutions that require multiple disciplines (controls, electrical, refrigeration).
- Coordinate with the validation lab to test solutions, as necessary.
- Long term, you will design new parts using Solidworks and perform validation testing for field support efforts.
- Lead small field support efforts to solve mechanical design issues.
- Participate in continuous education activities (classes, reading manuals, e-learning, etc.) to expand your knowledge and understanding of HVAC systems.
Qualifications/Skills:
Requirements:
- Related education or experience in commercial HVAC manufacturing or service. Education could be a technical degree, certification, or higher-level education like engineering, CAD, or mechanical design.
- Excellent communication and interpersonal skills.
- Experience using computers and Microsoft Office Suite (Excel, Outlook, Word, etc.).
Prefer:
- Previous customer service, technical support, or customer interaction experience preferred.
- Sheet metal and cabinet design.
- HVAC or manufacturing experience.
- Some experience with Computer Aided Design (CAD) software.
Safety/Physical requirements:
- Ability to lift 50 lbs.
- Fluent in English.
- Requires bending, stooping, and standing.
- Follow established safety policies including, but not limited to, mobile equipment, PPE, emergency response, HAZCOM, first-aid response, etc.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required by the employee for this job. Duties, responsibilities, and activities may change over time with or without warning.
KCC COMPANIES IS AN EQUAL OPPORTUNITY EMPLOYER
For any questions you can contact:
Terra Beaver – Talent Specialist – tbeaver@kccmfg.com – 502-493-5848
Laura Zoghbi – Talent Specialist – lzoghbi@kccmfg.com – 502-493-5859
