Summary
The Director of HVAC Service provides strategic and operational leadership for the commercial HVAC Service Department across two offices, overseeing approximately $12M in annual revenue. Reporting to the Division President, this role is responsible for driving profitable growth, operational excellence, safety, and customer satisfaction within a union environment.
This is a great opportunity for a leader who enjoys bringing best practices into a growing organization—leveraging experience to build, standardize, and elevate service processes while remaining hands-on. The role offers meaningful ownership, the ability to shape how the department operates, and the chance to make a visible impact as the organization continues to scale.
Compensation & Benefits
- $150,000 annual base salary
- Performance-based bonus up to 25% of base salary
- $700/month vehicle allowance plus company-provided gas card
- Competitive benefits package
Key Responsibilities
- Lead commercial HVAC service operations across multiple locations
- Manage and develop service leadership, including Service Supervisors and a Service Office Manager
- Own departmental financial performance, budgeting, and KPIs
- Partner with executive leadership on strategy and growth initiatives
- Standardize processes and best practices to improve efficiency and scalability
- Oversee manpower planning, technician utilization, scheduling, and fleet performance
- Ensure compliance with safety, regulatory, and union requirements
- Recruit, develop, and retain high-performing service leaders and union technicians
- Provide clear operational and financial reporting to executive leadership
Qualifications
Requirements
- Proven leadership experience in commercial HVAC service operations
- Experience managing P&L, budgets, and financial performance
- Strong knowledge of commercial HVAC systems and service delivery
- Ability to implement processes, KPIs, and operational best practices
- Strong leadership, communication, and organizational skills
Physical & Work Requirements
- Ability to lift and carry up to 30 lbs, as needed.
- Ability to climb ladders and access job sites, rooftops, and mechanical spaces on an as-needed basis.
- Ability to stand, walk, and move throughout job sites, including walking up to approximately 5,000 steps in a workday.
- Ability to safely operate, or be trained to operate, forklifts and other equipment as required for the role.
- Ability to distinguish colors as required for safety, equipment identification, and diagnostics.
Why Work at Brooks Building Solutions?
Brooks Building Solutions is a Metro Jacksonville Top Workplace (2024 & 2025) and a leader in HVAC, building automation, and energy-efficient solutions for commercial buildings. With 110+ employees and a strong culture rooted in growth and collaboration, we offer the career development opportunities and mentorship you'd expect from a growing company—plus direct access to leadership.
We believe in rewarding great work with great benefits:
- Competitive pay
- 8 Paid holidays and PTO (including the day after Thanksgiving + a half-day on Christmas Eve)
- Health benefits with HSA contributions
- 401(k) with company match
- Company-wide bonus structure based on return on revenue, with all employees eligible depending on business performance
Join a company where your ideas, growth, and impact matter.
Brooks Building Solutions is an equal opportunity employer. Employment decisions are based on merit, performance, and business needs. We do not discriminate based on any status protected by law.
