As a lead Residential HVAC Install, you'll play a vital role in bringing heating and cooling systems to life. Whether it's a brand-new install or a full replacement, your precision and craftsmanship will keep homes running smoothly year-round.
- Create a positive customer experience by completing the install correctly the first time with quality and care to applicable codes, to avoid refunds and recalls
- Mentor and develop lead installers and apprentices, under his/her care, into install team lead technicians
- Mentor team members and apprentices weekly on team's performance metrics
- Install HVAC related equipment according to manufacturer's specifications
- Wire both high and low voltage to heating and cooling equipment
- Install copper refrigerant lines to air conditioning units, including soldering and brazing
- Install sheet metal, duct board, and flex duct systems in residential and lite commercial buildings
- Properly connect gas lines to heating equipment
- Complete all required documentation, including checklist, including recording model, serial numbers, and install date recorded in Service Titan on installs and collect, record and deliver fees to designated office administration
- Understand when to issue a "Lock Out/Tag Out" tag and the required follow-up steps
- Facilitate order for all parts required for appointments and ensure preparedness for the day of service
- Record all material used or consumed on the job for job costing and replenishing
- Work with dispatch to reschedule a follow-up appointment with the customer when the work was not completed during the initial appointment
- Support technicians on troubleshooting issues as needed
- Transport materials and tools to the job site and provide proper accounting of assigned tools
- Keep truck clean, stocked and accurately inventoried
- Protect customer's home from damage while working and leave customer's home cleaner than when we arrived
- Coordinate with other departments to ensure appropriate job objectives are met effectively and completely
- Inform a manager if the customer does not have fully functioning HVAC service before leaving the call
- Communicate the benefits of Club Memberships
- Manage to performance metrics scorecard
- Investigate any reported safety issues
- Support supervisor and/or manager as a resource who can make decisions on behalf of the company for the install team
- Report any safety issues to manager and/or supervisor
- Perform other duties as assigned
Requirements
- EPA Certified required
- Must be able to pass drug testing and background checks
- Driving points no more then 4 points
- Completed some sort of HVAC training and/or school
- A minimum of three years' experience preferred but not required with manager's approval in installing diverse HVAC equipment
- A valid driver's license and approved to drive by Company's insurance carrier
- Must be highly organized with good attention to detail and follow through
- Possess good analytical skills and attention to detail with ability to read and interpret blueprints, plans, and manuals
- Team player working in a team environment
- Excellent customer service skills with desire to exceed customer expectations
- Must be able to use a computer tablet, smart phone and read a map or follow GPS
Benefits
Why You'll Love It Here (Benefits/Total Rewards)
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Paid Time Off
- Short Term Disability
- Training & Development Opportunities
- Life Insurance
- Wellness Resources (Gym & Onsite Barber)
- Job Type: Full-time Onsite
- Employee Assistance Program
- Team Lead Provided Company Vehicle and Fuel Card
- Health Savings Account
