About MSupply TM
mSupply is North America’s leading distributor of OEM repair parts and equipment, serving professionals in the appliance, HVAC, plumbing, commercial kitchen and pool/spa industries. Headquartered in St. Louis, MO, mSupply is a multi-billion-dollar enterprise offering an extensive product range, industry expertise and seamless service. With more than 2,000 associates across the U.S. and Canada, mSupply’s family of brands delivers with speed, reliability and precision through its branches, distribution centers and extensive fleet of delivery vehicles. Shipped orders reach 93% of U.S. customers via next-day ground delivery and 100% within two days. For more information, visit mSupply.com.
Job Summary
The Vice President of Sales (VP of Sales) leads the overall sales strategy, revenue growth, and market expansion for the HVAC business. This role is responsible for developing high-performing sales teams, optimizing the sales pipeline, strengthening distributor and contractor relationships, and driving profitable growth across residential, commercial, and industrial HVAC markets. The VP of Sales partners closely with Operations, Product, Marketing, and Finance to ensure strong alignment between customer needs, product offerings, and revenue goals.
Job Duties & Responsibilities
Strategic Leadership
- Develop and execute the HVAC division’s sales strategy, revenue goals, and market growth plans.
- Analyze market trends, competitive landscape, pricing models, and regional demand to identify opportunities.
- Lead annual sales planning, forecasting, and budgeting processes.
- Collaborate with Product and Engineering to influence product roadmap based on customer and channel insights.
Sales Management & Execution
- Lead, mentor, and develop Regional Sales Managers and Territory Managers.
- Establish clear KPIs for pipeline, conversion, pricing integrity, margin performance, and territory growth.
- Implement best-in-class sales processes, CRM usage, and reporting standards.
- Oversee major bids and contract renewals.
Channel & Customer Relationship Management
- Strengthening relationships with distributors, contractors, reps, OEM partners, and key commercial clients.
- Drive channel development strategies, including incentive programs, distribution agreements, and performance tiers.
- Participate in industry associations (AHRI, ACCA, HARDI) to maintain brand presence and market intelligence.
- Resolve escalated customer, distributor, or contractor issues to ensure retention and satisfaction.
Revenue & Business Growth
- Identify and develop new market verticals (commercial, industrial, multi-family, new construction, retrofit).
- Lead pricing strategy, discount structures, and margin optimization efforts.
- Evaluate new product launches and manage go-to-market execution alongside Marketing.
- Partner with the Operations and Supply Chain teams to ensure product availability, lead-time accuracy, and service excellence.
Cross-Functional Collaboration
- Work with Finance on forecasting accuracy and revenue modeling.
- Coordinate with Marketing on campaigns, trade shows, digital sales tools, and lead-gen initiatives.
- Aligning with Operations and Manufacturing on demand planning and inventory levels.
- Provide feedback to Product and R&D on quality, performance, and innovation opportunities.
Qualifications
- 10+ years of progressive sales leadership experience in the HVAC, building products, mechanical systems, or related industry.
- Bachelor's degree or relevant technical background preferred.
- Deep understanding of HVAC distribution channels, contractors, commercial bidding, and seasonal demand cycles.
- Proven success leading multi-state or national sales teams with significant revenue responsibilities.
- Strong experience with CRM tools and pipeline-driven sales management.
- Demonstrated success in high-level contract negotiation and margin optimization.
- Excellent analytical skills, strategic thinking, and business acumen.
Key Competencies
- Strategic planning & execution
- Leadership & team development
- Channel management and distributor relations
- Pricing strategy & margin management
- Territory expansion & market development
- Driving Results & Accountability
- Excellent communication and executive presence
- Data-driven decision-making
Performance Metrics
- Revenue growth (year-over-year)
- Margin and profitability
- Territory development and market share expansion
- Distributor/contractor engagement and retention
- Forecast accuracy
- Team performance metrics (quota attainment, pipeline health)
- Physical Demands & Work Environment
This position may require over 40 hours per week and includes regular physical activity such as:
- Bending, lifting, and carrying up to 10 lbs.
- Extended use of hands and arms for computer tasks
- Sitting for up to 8 hours, with periods of standing and walking
- Frequent use of hearing and speech for communication (up to 6 hours daily)
- Operation of office equipment (computers, phones, scanners) for up to 8 hours
- Visual acuity for near, far, color, and peripheral vision, with depth perception and focus adjustment
- Frequent Travel required (50%)
What We Offer
We prioritize your well-being from day one with a comprehensive benefits package that includes:
- Medical, dental, vision, and prescription coverage effective immediately
- 401(k) plan with company contributions
- Life insurance and short- and long-term disability coverage
- HSA/FSA options and an Employee Assistance Program (EAP)
- Paid time off, including vacation, holidays, and personal days
- Weekly pay, employee discounts, and more
Equal Employment Opportunity & Pre-Employment Requirements
mSupply is an Equal Opportunity Employer. We make employment decisions without regard to sex, age, race, color, creed, religion, national origin, citizenship or immigration status, sexual orientation, gender identity or expression, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local law.
We are committed to providing reasonable accommodation for qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with applicable law. To request a reasonable accommodation, please contact careers@msupply.com.
Final offers of employment may be contingent upon completion of job-related pre-employment checks and screenings permitted by law for the position. For roles that require operation of a company vehicle, a Motor Vehicle Record (MVR) check may also be conducted to determine insurability. This employer participates in E-Verify to confirm employment eligibility in the United States.
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