Job Title
HVAC Technician
Job Description Summary
Job Description
HVAC Technician
Overview Of Business Unit
The HVAC team delivers reactive, project and planned maintenance services nationwide to Cushman & Wakefield’s nationwide and regional client base.
Job Purpose
Complete HVAC tasks as required.
Key Accountabilities
- Complete HVAC tasks as required
- Identify opportunities for new work and escalate to client and/or manager
- Complete relevant documentation for client invoicing
- Adhere to HSSEQ policies, procedures and legislative requirements
- Any other duties as required by your manager
Key Measures of Performance
- All works completed within timeframes to standard required
- Logon and logoff KPI achievement
- Completed works accurately recorded and send to admin team for invoicing within stipulated time frames.
- Future work identified and escalated to client and/or manager
- Internal and external customer satisfaction
Position Dimensions
Ensuring the HVAC division achieves revenue and margin targets.
KEY RELATIONSHIPS (INTERNAL/EXTERNAL)
Internal
- Trade/Branch Manager
- Trade Supervisor
- Allocator / Branch Administrator
- CSX team
- HSSEQ team
External
- Clients
- Suppliers
- Contractors and Sub-contractors
Background And Experience
Trade qualified, ideally with two year’s commercial maintenance experience
Qualifications & Technical Skills
- Qualified and experienced HVAC Technician
- Site Safe, Working at Heights, Elevated Work Platforms beneficial
- Commercial maintenance experience
- Computer skills – word, excel, webmail and use of Smartphones/tablets
PERSONAL CHARACTERISTICS
- Good English spoken and written communication skills
- Ability to meet deadlines
- Customer focused
INCO: “Cushman & Wakefield”