About the Company
We are seeking an experienced General Manager to lead overall operations, drive revenue growth, and deliver exceptional customer experiences across our service center(s). This role is responsible for full P&L performance, team leadership, and execution of strategic initiatives in a fast-paced, competitive environment.
About the Role
This role is responsible for full P&L performance, team leadership, and execution of strategic initiatives in a fast-paced, competitive environment.
Responsibilities
- Lead day-to-day operations across sales, service, and support
- Own budgeting, forecasting, and strategic planning
- Drive revenue growth through new programs and market strategies
- Build and develop high-performing, engaged teams
- Ensure operational excellence, efficiency, and quality service delivery
- Analyze performance data and implement improvements
- Maintain strong customer focus and brand standards
- Oversee hiring, training, and performance management
- Ensure compliance with company policies and safety programs
Qualifications
- 5+ years leading teams in B2C/B2B service environments
- Proven track record of growing revenue and managing operations
- Strong leadership, communication, and analytical skills
- Financial acumen and experience managing budgets/P&L
- Experience in HVAC, plumbing, or related service industries preferred
- Bachelor’s degree preferred (or equivalent experience)
Required Skills
- Valid driver’s license; trade license a plus
- Ability to work flexible hours and travel as needed
Preferred Skills
- Experience in HVAC, plumbing, or related service industries preferred
Pay range and compensation package
Equal Opportunity Statement
We are committed to diversity and inclusivity in our hiring practices.
