This job was posted by https://www.azjobconnection.gov : For more
information, please see: https://www.azjobconnection.gov/jobs/7027067
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r**Manager, HVAC**
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r**Location:** Facility Srv: HVAC
r**Regular/Temporary:** Regular
r**Job ID:** 608387
r**Full/Part Time:** Full-Time
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r Workplace Culture
NAU aims to be the nation\'s preeminent engine of opportunity, vehicle
of economic mobility, and driver of social impact by delivering
equitable postsecondary value in Arizona and beyond.
[](https://apptrkr.com/get_redirect.php?id=6210711&targetURL=https://nau.edu/president/strategic-plan/){_cke_saved_href="https://nau.edu/president/strategic-plan/"
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Special Information
- This position is an on-site position which requires the incumbent to
complete their work primarily at an NAU site, campus, or facility
with or without accommodation. Opportunities for remote work are
rare.
- Employees of the HVAC department are considered essential staff and
must report to work when the university is closed for emergencies
and weather-related events.
Job Description
Manages the activities of NAU\'s heating, ventilation, and air
conditioning (HVAC) maintenance staff and ensures the effective and
timely resolution of system repair issues affecting the campus
community. Oversee the collection of HVAC repair plans to provide
up-to-date and accurate information to senior management. Authorizes and
processes changes to university HVAC systems and supervises employees
responsible for maintenance and repair.
Leadership and Workload Management - 55%
- Establish and cultivate a culture based on the mission, vision,
values of the university and the Facility Services department.
- Provide guidance, skill development, supervision, and day-to-day
direction to the HVAC Team, consisting of NAU employees and a
third-party vendor partner, in a fair, consistent, and equitable
manner.
- Perform the day-to-day contract management of the NAU third-party
HVAC vendor.
- Provide performance evaluations, goal setting, training plans, and
performance management as needed to grow and develop each technician
individually.
- Teach, guide, and influence all HVAC technicians in accordance with
all NAU policies and procedures.
- Motivate technicians to always stay dedicated to safety, customer
service, efficiency (time & money), and operational excellence.
- Manage technician time-off and schedule adjustments.
- Manage the workload and the scheduling of work efficiently,
effectively, and fairly.
- Manage the shop\'s TMA Dashboard to provide accurate information and
data to the department leadership and analytics team.
- Coordinate with other trades and outside vendors as needed.
- Communicate with customers to ensure transparency and high-quality
customer service when needed.
- Function as the liaison between NAU HVAC, outside vendor HVAC, and
Facility Services leadership providing critical information and
collaboration as needed.
Field Operations - 25%
- Supervise, teach, guide, and assist teams in the field when needed.
- Inspect work to ensure the highest quality and consistency of work.
- Assist in the field as needed to complete challenging tasks or when
the team is getting behind on their overall workload.
- Manage multiple technicians in the field during emergency or
critical operations (example: flood, snow removal, etc.).
- Provide estimates as requested for HVAC related repairs and
projects.
- Assist with the oversight and management of HVAC controls and
diagnostic systems such as Willow, Alerton, Niagara, and Compass.
- Ensure that all mechanical rooms occupied are clean, organized, and
fire code compliant in accordance with the Facility Service Fire
Code Compliance SOP.
Budget, Finances, and Policy Management - 15%
- Manage the HVAC shop\'s State and Local budget responsibly.
- Review and ensure the accuracy of all state, local, and operating
expenses regularly.
- Correct all budgetary errors or improper spending behaviors in a
timely manner.
- Develop and train HVAC team members applicable policies necessary to
ensure the success of each individual, the team, department, and the
university.
Other - 5%
- Other duties as assigned. Example: snow removal, flood remediation
assistance, etc.
Minimum Qualifications
- 3-5 years of progressively responsible HVAC/refrigeration equipment
installation, repair and maintenance experience which includes a
minimum of 1-2 year of supervisory experience; and
- Completion of a technical training program in the repair and
maintenance of HVAC/ refrigeration OR,
- Any combination of relevant education and experience may be
substituted for the educational requirement on a year-for-year
basis.
- Requires an Arizona driver\'s license.
Preferred Qualifications
Bachelor\'s degree in related field.
Greater than five years of supervisory experience.
Experience working in higher education with an understanding of
university f