General Description Of Position
This position coordinates and facilitates the students' activities, assignments, scheduling, and training in the Academy Construction courses: HVAC, Plumbing, Electrical, Carpentry, Industrial Maintenance, and other industry-specific programs at The Academy at Goodwill, licensed by the Arkansas State Board of Private and Career Education.
Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, values and mission in everything you do and every interaction you have with co-workers, clients, customers, and management.
Essential Duties And Responsibilities
- Responsible for the instruction of the Construction program for students attending The Academy at Goodwill who desire an opportunity to attain skills useful and necessary to getting a job, building a career, and retaining long-term employment. Teach courses at various times and locations, including evenings and weekends. Group instruction will take place in person. This duty is performed daily, about 50% of the time.
- This position will provide focused instruction on basic and advanced Construction courses: Carpentry, HVAC, Plumbing, Electrical, and Industrial Maintenance. This position will provide instruction to students that is hands-on, with strict safety protocols adhered to that will incorporate OSHA training and OSHA standards. Training delivery and instruction will occur in classroom and hands-on skills lab settings. This duty is performed weekly, about 75% of the time.
- This position will instruct and train clients in a range of soft skills and career best practices, including but not limited to: Conflict Resolution, Customer Service, Decision-Making, Dependability, Ethics in the Workplace, Motivation, Organizational Skills, Self-Advocacy, Social Interactions, Stress/Anger Management, Team Building, Time Management, and Self-Determination; Career Development, Career Advancement, Community Resources, Job Retention, and Professionalism. This duty is performed daily, about 20% of the time.
- This position will be the contact point for students completing classroom instruction and hands-on training. This position will also work closely with the instructor from the OSHA program, and that instructor will assist in the registration and completion of OSHA certification. This duty is performed weekly, about 10% of the time.
- Maintain orderly and current client files that adhere to the Arkansas State Board of Private and Career Education regulations. Maintain accurate documentation of program operations and services, including, but not limited to, documentation required for participant files, internal support systems, compliance, and electronic records uploaded into Caseworthy, Goodwill's case management system. This duty is performed weekly, about 15% of the time.
- Assist Academy Director and Operations Manager in developing classroom instruction, assessing skills attainment, and recommendations for placement of successful completers entering the workforce. This duty is performed monthly, about 10% of the time.
- Maintain and properly store/secure equipment, supplies, and tools associated with duties and transport equipment. This duty is performed daily, about 5% of the time.
- Perform any other related duties as required or assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education And Experience
A high school diploma or equivalent is required. A broad knowledge of the construction industry, and at least five years of hands-on experience in construction, carpentry, electrical or plumbing fields. A basic understanding of entry-level construction, carpentry, plumbing, H-Vac, and electrical, and the ability to facilitate these skills to students.
Communication Skills
Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. ability to read, analyze, and understand general business/company related articles and professional journals; ability to speak effectively before groups of customers or employees. ability to write reports, business correspondence, and policy/procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane, algebra, solid geometry and trigonometry.
Required Certificates, Licenses, Registrations
Valid Arkansas Driver's License
Attain Academy Instructor credential within 90 days of employment.
Preferred Certificates, Licenses, Registrations
Master Electrician
Master Plumber
Master Carpenter
HVAC Technician
MSSC Authorized Instructor for CPT 4.0
NCCER Authorized Instructor or Master Trainer
Software Skills Required
Intermediate: Other
Basic: Database, Presentation/PowerPoint, Spreadsheet, Word Processing/Typing
Additional Information
Strong organizational skills; extremely careful attention to detail and follow through.
Strong analytical and problem-solving skills; ability to analyze data for informed decision making.
Strong communication skills; ability to communicate direct feedback.
Ability to work well in a team; ability to bridge and enhance professional learning communities.
Ability to create, monitor, and maintain systems that enhance instructional outcomes.
Ability to thrive in a fast-paced environment; flexible, able to work autonomously as well as take direction as needed.
Effective presentation skills accompanied with inspiring stage presence.
Preferred Qualifications
2-5 years classroom teaching experience; teaching in virtual settings is a plus.
Experience teaching in a high-needs community; ie: homeless, persons with disabilities, underemployed, unemployed, previously incarcerated, etc.
Experience working with and teaching adult learners in a post-secondary environment.