An industry leading and nationally recognized organization is seeking an Facilities Operations Manager to lead the operations of a premier mixed-use luxury destination in Fairfax County, VA. The senior-level Facilities Operations Manager will be the central force behind the property’s overall operations, maintenance, and five-star experience delivery across all verticals. This is an on-site position that requires hands-on experience and confidence in taking ownership and accountability of a large scale property and key features.

What You’ll Do:

Responsible for managing all aspects of facility services including but not limited to: maintenance, electrical, plumbing, janitorial, etc.
Manage the property's work order system, ensuring all internal and external requests are completed accurately, efficiently, and on schedule.
Advise ownership and asset management teams on matters related to development, construction, and building systems, offering strategic recommendations that support long-term value.
Ensure compliance across all safety and regulatory standards, including hazardous materials management, insurance requirements, and risk management protocols.
Maintain accurate documentation of all property systems, including operation instructions, maintenance schedules, repair records, and vendor certifications.
Monitor building infrastructure systems like energy management, safety, security, and emergency response, ensuring any deficiencies are quickly addressed.
Conduct regular facility management, inspections of all common areas, facilities, and building systems, identifying opportunities for upgrades, preventative maintenance, and capital improvement projects.
Lead administration of preventative maintenance programs, maintaining all required logs and compliance records.
Direct emergency preparedness and crisis management planning, including fire and safety systems, evacuation protocols, and incident responses.
Partner with ownership and asset management to assess and pursue capital planning needs, identifying enhancements that increase asset value and long-term sustainability.
Foster a culture of accountability, high performance, and innovation across the property operations team, ensuring alignment with luxury service standards and organizational goals.

Must Have Qualifications:

8–10+ years of experience in senior facilities, property, luxury hospitality, or mixed-use operations leadership.
Bachelor's degree required; advanced certifications such as RPA, CPM, or CFM are a plus.
Expertise in managing complex, large-scale environments with multiple asset types and high-volume foot traffic. (Preferably properties with over 1M square feet)
Technical knowledge of facilities and engineering systems (HVAC, life safety, capital infrastructure) and the ability to lead related initiatives.
Proven leadership skills in fast-paced, high-pressure environments, with strong communication across executive and community channels.
Ability to read and interpret architectural plans and partner on capital project development and execution.
Financial proficiency in P&L ownership, budgeting, and vendor negotiation.
Ability to work on-site M-F + being on call for emergencies

Perks + Benefits:

Competitive base salary + annual bonus
Comprehensive health, dental, and vision insurance
401k match with immediate vesting
Stock purchase program
Generous paid time off: personal vacation days, company paid holidays, and sick leave
Health and wellness support including memberships
Professional development resources and leadership training
Paid volunteer time + employer donation match
Early Release Friday’s - year-round!
The chance to lead a premier asset within a forward-thinking real estate portfolio that offers potential for growth, stability, and tenure!

If you're inspired to lead a principal property and elevate the guest experience in a thriving mixed-use environment, we want to hear from you. Apply today to take the next step in your leadership journey.

The Keller Group

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Facilities Operations Manager