Company Name

R S Andrews of Tidewater Heating, Cooling

Overview

Schedule: Full-time, year-round work

Join RS Andrews of Tidewater, part of American Residential Services (ARS), the nation’s largest provider of residential HVAC, plumbing, and electrical services, employing more than 7,000 professionals nationwide. With over 45 years of experience, ARS companies deliver trusted home services and career growth opportunities across the country.

We are seeking an experienced HVAC Service Supervisor to support our service leadership team and help manage day-to-day operations for our residential HVAC service technicians. This position reports directly to the HVAC Service Manager and plays a key role in ensuring high-quality service, strong technician performance, and excellent customer experience.

What We Offer

Insurance available after 31 days of employment
Take-home Company Truck / Fuel / Maintenance
Low-cost medical insurance options starting at ~$5/week
Dental and vision insurance options
Health Savings Account (HSA) or Flexible Spending Account (FSA)
401(k) with company match
Paid time off and holiday pay
Company-paid life insurance
Career advancement opportunities within a national service organization

Responsibilities

As an HVAC Service Supervisor, you will assist with managing the service team and supporting the daily operations of the HVAC service department.

Assist with supervising and developing the HVAC service team, including hiring, training, scheduling, and performance management
Help coordinate technician schedules, daily assignments, and service priorities
Support the Service Manager in maintaining efficient operations and high-quality service delivery
Monitor technician performance, workmanship, and customer satisfaction
Ensure materials, parts, and equipment are ordered and available for scheduled jobs
Review departmental reports including inventory, tools, vehicles, and service metrics
Conduct job site visits and inspections to ensure quality and safety standards are met
Review payroll records to ensure technicians are properly compensated
Ensure technicians have the tools, equipment, and resources needed to complete service calls
Support dispatch operations to ensure appropriate technician assignment and scheduling

Qualifications

What You’ll Bring

Vocational training or equivalent HVAC experience
Minimum 2 years of HVAC service field supervisory experience
Strong leadership, organizational, and communication skills
Excellent analytical skills, attention to detail, and financial awareness
Computer proficiency (Microsoft Office preferred)
Strong understanding of residential HVAC systems, service operations, and technician workflow

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. *Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.

R S Andrews of Tidewater Heating, Cooling

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