Hi, we're Nuts.com!

Nuts.com is a self-funded, profitable, rapidly growing multi-channel DTC specialty food and wellness company with over 550 people on our team. We're changing the landscape of snacking on nuts, dried fruit, chocolate and more! We planted our roots in Newark, New Jersey during the Great Depression, selling premium nuts on Mulberry Street's open-air market. We've come quite a long way since then, taking our multi-generational family business online in 1999. Even after 96 years, we continue to pride ourselves in expertly sourcing the highest quality foods and treating our customers like family.

What's our team like? We're driven, collaborative and entrepreneurial. Energy and passion power our business and we look for candidates who share in that excitement to help us continue to build something special.

The role:

The Warehouse Manager is responsible for overseeing daily operations in the warehouse to ensure efficient, timely, and high-quality order fulfillment. This role is critical in driving customer satisfaction, maintaining safety and cleanliness standards, and fostering a productive and engaged team environment. Whether it means troubleshooting system issues or getting in and working with the team side-by-side to get orders out the door and into our customers' hands.

This is a full-time, on-site leadership role during normal operating hours from Monday–Friday, with additional Sunday coverage required from 7:00 AM until operations are complete.

What you'll do:

Operations Management

Oversee daily warehouse operations to ensure on-time, cost-efficient, and high-quality order fulfillment.
Ensure all incoming shipments are shelved on the day they arrive.
Conduct regular inventory audits to maintain accuracy for picking and restocking.
Audit a minimum of 10 packed orders per day; document and address any deviations.
Oversee processing of return shipments and coordinate with the Customer Experience (CX) team as needed.
Ensure all returned products are reshelved and packaging materials are properly broken down and discarded.
Maintain a clean, organized, and safe work environment, aligned with company and safety standards.

Team Management & Leadership

Lead daily kickoff meetings to communicate team goals, priorities, and safety reminders.
Develop and manage daily and weekly staffing plans to meet forecasted order volumes efficiently.
Review and adjust employee schedules to control labor costs, including managing overtime and temp staffing.
Maintain accurate time records and handle HR-related administrative tasks.
Support, coach, and train team members to build capability and improve performance.
Promote team engagement through open communication, regular feedback, and coaching.
Use quarterly engagement survey feedback to identify key focus areas and drive improvements.
Partner with internal management and staffing agencies to recruit and hire new employees.
Conduct employee terminations, ensuring proper documentation and communication with HR and leadership.

Facility Management

Perform end-of-day warehouse walkthroughs to ensure readiness and secure the facility.
Lock the warehouse and activate alarm systems during closing shifts.
Monitor warehouse temperatures and ice levels to preserve product quality.
Confirm timely pickup of waste and recycling materials.
Oversee functionality of key equipment and systems including kernel pods, HVAC, internet, and alarms.
Manage communications with the property manager and escalate facility issues as needed.
Ensure all internal and external maintenance procedures are properly completed.

Cross-Functional Communication

Attend weekly Operations meetings to stay informed on company-wide updates and strategic priorities.
Clearly communicate relevant updates and initiatives to the warehouse team.
Serve as the primary point of contact between the warehouse and other departments (e.g., CX, HR, Facilities).

What you'll bring:

3+ years of experience in warehouse, logistics, or operations roles
At least 1–2 years of experience in a leadership or management capacity
A flexible schedule during peak season and when business needs require
Demonstrated ability to lead teams and manage operations focused on quality, efficiency, and cost control
Strong skills in communication, planning, organization, and problem-solving
Proficiency with warehouse technologies and tools (e.g., inventory software, scheduling systems)
Physical capability to lift/move items in a warehouse environment
Commitment to safety, continuous improvement, and team development

What we offer

A challenging role in a rapidly evolving business
Annual Salary Range: $60,000 - $65,000 plus annual bonus
Competitive compensation, benefits, and 401K Match
Paid Maternity, Adoption and Paternity leave
And all the Nuts.com snacks your heart desires + a 40% employee discount

EEO STATEMENT

Nuts.com is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

Nuts.com

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