McClure Company has been voted one of the best companies to work for in Pennsylvania, consecutively, since 2009! We have 100% paid for medical, dental & vision benefit premiums for employees and eligible dependents! Check out our other great benefits at www.mcclureco.com/careers!

As the Regional Manager of our Wilkes Barre Region, this leadership position is responsible for overseeing and directing daily operational aspects of the assigned region including but not limited to Construction, Building Services, and Energy Services-related projects and client relationships. The Regional Manager plays a critical role in driving growth and success by collaborating with branch, construction, and service management teams to optimize operations and ensure our regional business performance meets and exceeds customer expectations.**Essential Functions**

Uphold rigorous adherence to workplace safety standards
Lead and manage all regional Building Services operations, including preventative maintenance, on-demand service, and mechanical project work
Partner with senior leadership to develop and implement regional operational strategies that support company goals and growth initiatives
Create a positive working environment by providing leadership, coaching, and development to Service Managers, supervisors, and field staff to ensure a high-performing and engaged team.
Oversee regional scheduling, dispatching, and workforce planning to maximize efficiency and service delivery
Ensure compliance with all safety regulations, industry codes, and company policies
Monitor and improve service quality, operational processes, and customer satisfaction across the region
Collaborate with sales and account management teams to support client relationships, contract development, and project opportunities
Identify opportunities for revenue growth, cost savings, and operational improvements within the region
Track and analyze key performance indicators (KPIs) including service efficiency, contract profitability, and customer retention
Support the development and execution of regional budgets and financial forecasts
Stay current on HVAC industry trends, emerging technologies, and best practices
Act as the primary escalation point for major customer concerns within the region
Increase existing customer interaction and/or other services by maintaining ongoing relationships and ensuring customer satisfaction.
Leverage all of the McClure Company offerings to generate leads and cultivate additional opportunities
Ensure that the team provides accurate cost reporting and project forecasting on a monthly basis
Other duties as assigned

**Qualifications**

Bachelor's degree in Mechanical Engineering, Construction Management, Business Administration, or a related field experience preferred
Minimum of 7-10 years of experience in mechanical contracting, HVAC service operations, or facilities management
At least 3-5 years of leadership or management experience preferred
Strong knowledge of HVAC systems, controls, plumbing, and mechanical equipment in commercial and institutional environments
Demonstrated experience managing operations, budgets, and team performance
Excellent leadership, communication, and customer relationship skills
Ability to analyze data and drive performance improvements
Proficiency with project management tools and Microsoft Office Suite
Relevant certifications (e.g., PMP, LEED AP, or trade certifications) are a plus
Bachelor's degree in Mechanical Engineering, Construction Management, Business Administration, or a related field experience preferred
Minimum of 7-10 years of experience in mechanical contracting, HVAC service operations, or facilities management
At least 3-5 years of leadership or management experience preferred
Strong knowledge of HVAC systems, controls, plumbing, and mechanical quipment in commercial and institutional environments
Demonstrated experience managing operations, budgets, and team performance
Excellent leadership, communication, and customer relationship skills
Ability to analyze data and drive performance improvements
Proficiency with project management tools and Microsoft Office Suite
Relevant certifications (e.g., PMP, LEED AP, or trade certifications) are a plus

Authorization to work in the United States indefinitely without restriction or sponsorship. McClure Company is an Equal opportunity employer. This Company considers candidates regardless of race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

This is a management positionThis is a full time position

McClure is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

McClure Company

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Wilkes-Barre Regional Manager (Wilkes-Barre, PA)