About the Opportunity

HV Talent Group is partnering with a well-established, rapidly growing fire protection and life safety services organization seeking a dynamic General Manager to lead branch operations within a defined geographic territory.

This role oversees all service and construction activity, drives operational performance, leads field and office teams, and partners cross-functionally to grow revenue while maintaining exceptional customer satisfaction.

This is a high-impact leadership role for someone who thrives in a fast-paced, field service-driven environment.

Position Overview

Our client is seeking a seasoned General Manager with a strong business leadership background to drive growth, oversee sales and marketing initiatives, and manage operational efficiency. This role is more senior than a traditional GM, with a strong focus on strategic growth, financial oversight, and high-level customer engagement.

Key Responsibilities:

Sales & Business Growth: Lead initiatives to acquire new customers, drive revenue growth, and expand market presence.
Operational Leadership: Oversee daily business functions, ensuring alignment with financial and operational goals.
Team Management: Directly manage two sales professionals and coordinate with contracts, inside sales, finance, and HR teams.
Financial Oversight: Responsible for P&L management with a focus on profitability, forecasting, and budget review.
Customer Engagement: Represent the company professionally in front of high-end clientele, ensuring strong relationships and business development.
Strategic Planning: Work closely with leadership on growth initiatives and operational improvements.

Qualifications & Experience:

10+ years of leadership experience in a corporate environment (not from small businesses/mom-and-pop shops).
Proven background in service-based industries, such as industrial services, HVAC, or utilities.
3-4 years of direct P&L responsibility.
Strong sales background and growth-driven mindset.
Bachelor's degree required.
Experience reviewing and managing monthly budgets (5-10%).

Compensation & Benefits:

Base Salary: $150,000 – 160,000
Car Allowance
Discretionary Bonus (based on company performance)
4 Weeks PTO

Key Responsibilities

Operational Leadership

Oversee all service and construction activity within the territory
Lead day-to-day branch operations, ensuring efficiency and quality execution
Monitor performance metrics, revenue targets, and operational KPIs
Conduct monthly performance reviews with senior leadership

Team Leadership

Manage field technicians, office support staff, and warehouse personnel
Recruit, hire, train, and develop team members
Provide coaching, performance management, and professional development
Foster a culture of accountability, safety, and continuous improvement

Business Growth & Strategy

Partner with sales and construction leadership to drive territory growth
Support strategic planning and territory expansion initiatives
Track and analyze operational and sales data
Forecast performance and identify improvement opportunities

Customer & Safety Oversight

Respond to escalated customer issues and emergency calls
Maintain high levels of customer satisfaction
Ensure safety compliance and best practices across field teams
Promote a culture rooted in responsiveness, respect, and professionalism

Financial & Administrative Management

Review territory billing for accuracy
Partner with collections to manage receivables
Oversee local inventory and materials management
Maintain P&L awareness and operational budget discipline

Qualifications

Proven success in an operational leadership or branch management role
Experience within a field service organization required
Strong preference for fire protection, life safety, HVAC, security, or related industries
Demonstrated ability to manage teams in fast-paced environments
Strong analytical and strategic decision-making capabilities
Working knowledge of P&L management and financial reporting
Excellent communication, leadership, and influencing skills
Self-motivated, organized, and results-driven
Bachelor’s degree preferred, or equivalent experience

Technical Skills

General computer proficiency required
Experience with CRM systems (Salesforce preferred)
Proficient in Microsoft Office
Familiarity with field service or ERP software a plus

Core Competencies

Leadership & Team Development
Strategic Thinking
Operational Excellence
Problem Solving
Sound Judgment
Ethical & Professional Conduct
Adaptability in a Dynamic Environment

Physical Requirements

Primarily office-based with occasional warehouse or field exposure
Frequent sitting; occasional standing and walking
Occasional lifting up to 30 lbs
Standard vision and communication requirements

Why This Role?

This is an opportunity to lead a high-performing branch within a growing organization that values responsiveness, operational excellence, and long-term customer partnerships.

If you are a hands-on leader who enjoys building teams, driving performance, and expanding market presence, we encourage you to apply.

HV Talent Group

Latest Jobs

General Manager