Summary Of Overall Purpose

The Engineer III – HVAC, Commercial Service Technician is responsible for executing advanced diagnostic, service and maintenance work on commercial and mission-critical systems. This role requires deep technical knowledge, consistent quality of work, and strick adherence to safety, efficiency, and operational standards. While this is not a leadership position, it is expected to operate independently and serve as a highly skilled field resource on challenging HVAC and refrigeration systems

Key Accountabilities

Daily Operations

Perform advanced troubleshooting, repairs, and diagnostics on mission-critical HVAC systems, including CRAC units, VFDs, split systems, and BAS interfaces.
Execute complex service and maintenance procedures with minimal supervision, often in live and sensitive environments.
Interpret mechanical drawings, wiring diagrams, and submittals to ensure accurate installation and repair of systems.
Accurately document work performed, parts used, and recommendations for future service in digital work order system, Nuvola.
Maintain compliance with all safety protocols, PPE usage, and company standards for workmanship and jobsite conduct.
Coordinate with internal teams and occasionally interface with guests to communicate job status and technical findings.
Ensure tool and equipment care and adherence to all field protocols.
Follow the Hazardous Material Management Program procedures for handling and disposing of chemicals and agents as per Safety Data Sheets (SDS)

Quality Assurance

Complete all installations of equipment in a timely fashion with minimal downtime.
Create, implement and maintain a preventative maintenance program to prolong longevity of equipment.
Learn, manage and maintain Trane/Tracer program.
Develop and implement quality improvement or corrective action plans.
Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productive, quality, safety and/or cost savings.

Additional Activities

Provide training and mentoring to Maintenance Technicians II and II.
Perform Engineer on Duty responsibilities, including conducting rounds and perform readings.

All Other Duties As Assigned

PHYSICAL DEMANDS OUTSIDE NORMAL WORK ENVIRONMENT

Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Move over sloping, uneven, or slippery surfaces.
Move up and down a ladder.
Move through narrow, confined, elevated spaces, including attics and crawl spaces.
Ability to work on roof tops and other high areas.
Regularly required to walk, stand, bend, crouch, balance, use hands and arms to lift/move objects.
Consistently lift up to 45 lbs., unaided.
Flexibility to work rotating schedules, nights, weekends, holidays, and/or extended hours of work, when necessary.
Ability to work outdoors in all weather conditions.

Qualifications

SKILLS, COMPETENCIES, EDUCATION AND EXPERIENCE:

Strong understanding of HVAC theory, refrigerant cycles, heat pumps, electrical components, and air distribution systems.
Competency in leak detection, evacuation, recovery, charging, and performance testing.
Proficient in working with centrifugal pumps, BAS systems, and system controls.
Ability to work independently in high-pressure environments and consistently deliver quality results.
Excellent attention to detail, time management, and problem-solving skills.
Strong knowledge of wiring, piping, troubleshooting and controls.
Must possess reasonable decision-making abilities and be extremely safety-conscious.
Coordinate, monitor, and supervise outside vendors.
Must be able to speak, read and write English in order to successfully communicate with families, guests, volunteers and staff.
Experience with MS Office 365 including Outlook, Excel, and Word.
Ability to operate a scissor-lift and high-reach.
Ability to operate motorized vehicles, including battery operated carts.
Must meet acceptable attendance and punctuality requirements, which are essential functions for the position.
Valid driver's license and clean driving record.
High School Diploma.
Technical, Trade, or Vocational School Degree.
Universal EPA Certification.
Current EPA certification for handling of refrigerants.
Current State License for HVAC/R Technicians.
5 to 8 years of related HVAC experience.

Preferred Requirements

NATE Certifiication

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Engineer III - HVAC