Position Overview

As a Helper (Apprentice) , you will be an essential part of our team, assisting the lead technician on job sites, learning and gaining hands-on experience in the installation, maintenance, and repair and/or replacement of systems. This role requires commitment to delivering exceptional service in the industry.

Essential Job Functions

Learning and Development:Assist experienced technicians and journeyman in various tasks to gain practical knowledge, including repair or replacement of defective equipment, components, or wiring.Participate in on-the-job training to understand the basics of systems and learn to diagnose malfunctioning systems and components in order to correct any problemsAssist in reassembling and testing equipment following repairs. Assist in the inspection and testing of the system to verify compliance with plans and specifications and to detect and locate malfunctions. Supportive Tasks:

Help with the setup and cleanup of work areas.
Carry tools and materials as directed by senior team members.
Assist licensed technician with all customer service calls received from dispatch
Maintain tools, vehicles, and equipment and keep parts and supplies in order

Safety and Compliance:Adhere to safety guidelines and protocols under the supervision of experienced personnel.Attend safety training sessions to ensure a secure working environment.Use trade specific tools in a safe mannerDocumentation:

Learn to maintain accurate records of work performed and report to supervisors as required.
Record and report all faults, deficiencies, and other unusual occurrences, as well as the time and materials expended on work orders.
Collaboration:
- Work closely with team members to contribute to the successful completion of projects.
- Communicate effectively with supervisors and peers.
Other Job Duties:
- Perform any other duties as required or assigned by direct supervisor or upper management.

Required Skills And Experience

High school diploma or equivalent is required.
Must be enrolled in or completed required trade school as required by state apprentice regulations.
A minimum of 0-1 years of related work experience including hands on training and work in the trade is preferred.
Ability to follow directions and communicate effectively within a team.
Willingness to learn and follow instructions.
Must have valid driver's license
Must be authorized to work in the United States

Working Conditions

Environment

The noise level in the work environment is usually moderate to loud
Evening and/or early morning, and/or weekend/holiday hours periodically
Will work both indoors and outdoors in various climate conditions ranging from very cold to very hot and humid.

Physical Abilities

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time, including long periods of sitting, keyboard entry, use of office equipment, use of computer monitor
Ability to speak concisely and effectively communicate
Be able to communicate using a computer and phone/smart device
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust
May require physical effort and cardiac endurance while reaching with hands and arms, stooping, kneeling, crouching, standing, walking, balancing, bending, leaning, kneeling, walking, and climbing
Carrying supplies, up to 75 lbs.

GEM Plumbing & Heating Services, LLC

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