Manager of Business Transformation | Continuous Improvement | Operational Excellence

Location: Greater Columbus, Ohio

About the Opportunity

We are partnering with a fast-growing organization to find a Manager of Business Transformation | Continuous Improvement | Operational Excellence for a highly visible team focused on improving how the business operates across key end-to-end processes. Experience on the services side of the business would be a huge plus. Think salesforce or oracle field service, field service lightning, salesforce, sourcing, route optimization for techs and service appointments, after market services, commissioning, quality assurance, after market warranty and preventative maintenance.

This team functions much like an internal consulting group. The work is fast-paced, high-impact, and cross-functional. The right person will be someone who can bring structure to ambiguity, think critically, communicate clearly, and help move important initiatives forward in a complex environment.

This is an excellent opportunity for someone who enjoys solving business problems, working across functions, improving systems and workflows, and partnering with leaders on initiatives that directly affect scalability, efficiency, and execution.

Why This Opportunity Stands Out

High visibility across leadership and cross-functional teams
Fast-growing company with strong career growth potential
Broad exposure to business operations, systems, and transformation work
Opportunity to make a meaningful impact in a complex and evolving environment
Strong benefits package, including:
Comprehensive medical, dental, vision, life insurance, and more
10 holidays
5 weeks of vacation
401(k) match
Several additional incentives
Compensation: $105k to $155k base salary + bonus (if interested but you need more to consider, just let me know and I will ask.

What You’ll Do

Lead business process improvement initiatives across Order to Cash, Purchase to Pay, New Product Development, and Sales, Inventory, and Operations Planning
Drive projects from early-stage assessment through implementation and closeout
Use structured problem-solving and project management approaches to bring clarity and momentum to complex business issues
Partner with stakeholders across operations, supply chain, finance, IT, commercial teams, and other functions
Facilitate current-state reviews, future-state design sessions, process mapping, working sessions, and implementation planning
Develop project timelines, milestone plans, status updates, and cross-functional ownership frameworks
Identify risks, gaps, inefficiencies, and opportunities for improved scalability and execution
Support systems-related process improvement efforts tied to enterprise platforms such as Oracle or SAP
Help establish practical solutions for evolving business needs, including situations where priorities shift quickly
Communicate effectively with leadership, including concise updates, project objectives, progress, and business impact
Contribute to adoption, change management, operational excellence and continuous improvement efforts across the organization

What We’re Looking For

8 to 10+ years of relevant experience in business process improvement, business transformation, operational excellence, continuous improvement, project management, consulting, or related work
Strong experience in at least one major end-to-end business process such as Order to Cash, Purchase to Pay, New Product Development, or Sales, Inventory, and Operations Planning
Ability to thrive in ambiguity and operate with a high degree of independence
Strong critical thinking and problem-solving skills with a practical toolkit of project management methodologies and frameworks
Executive presence and strong communication skills, including the ability to deliver clear, succinct updates to senior executive leaders
Proven ability to work cross-functionally and influence without direct authority
Strong business acumen and sound judgment
Experience in a fast-paced environment where priorities can shift and new business needs emerge quickly
Bachelor’s degree preferred in business, finance, accounting, engineering, supply chain, information systems, economics, or a related field

Preferred Qualifications

Experience with Oracle, SAP, or other large-scale enterprise systems
Background in consulting, internal transformation teams, process improvement, operational excellence or continuous improvement functions
Exposure to engineered-to-order, custom product, manufacturing, or complex operational environments is helpful
Familiarity with tools and methods related to Lean, Six Sigma, Agile, project leadership, root cause analysis, or continuous improvement
MBA or other advanced degree is a plus
Interest in artificial intelligence tools and how they can support better business processes is a plus

Ideal Profile

This role is a strong fit for someone who acts like a business athlete or Swiss army knife. You can step into an evolving situation, assess what matters, ask smart questions, build a plan, and move work forward without waiting for perfect structure. You are comfortable with complexity, calm under pressure, and credible with stakeholders at multiple levels.

Interested?

Please apply today for consideration as interviews are currently being conducted.

This position is not eligible for sponsorship. US Citizenship or Green Card is required.

Four Pillars Talent

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