RE-IMAGINA - PLAY YOUR PART. EVOLVE ICONIC.

At Ferragamo, we're more than just building a Brand We are redefining luxury fashion.

Committed to evolving and innovating sustainably, we bring a unique blend of elegance and modernity that has always defined us. with the unique blend of elegance and contemporary that have always defined us. We make our clients feel energized, surprised, and valued. All with an unwavering passion for Italian craftsmanship.

You’re more than just joining a Team.

We are proud of our inspiring and engaging spirit. In each of our stores around the world, you will find passionate, positive, and empathetic colleagues creating lasting impressions for life. Together, we drive excellence and innovation, while taking responsibility for our decisions. We win together with Passion. Thinking and succeeding as one team.

Together, let’s evolve iconic.

Founded in 1927 by Salvatore Ferragamo, the Group is a key player in the global luxury industry, known for its expert craftsmanship and exquisite range of shoes, leather goods, apparel, silk products and accessories. Our dynamic team, consisting of approximately 3,800 committed professionals, is based across our Florence Headquarters and regional offices around the world and also extends to around 400 directly operated stores throughout Europe, the Americas and Asia. Our creations are more than just unique and exclusive – they embody the heritage and savoir-faire that are the hallmarks of our Brand.

Ferragamo is certified as a Great Place to Work (learn more about the certification here).

Position Summary:

The Manager of Facilities and Workplace Services is responsible for the planning and execution of the repairs & maintenance program in the retail locations, NY office, NJ Warehouse, and Company owned properties. They are also responsible for supporting the Workplace Services within the NY & NJ Offices such as the showroom, mailroom, common areas, and other employee-related services.

Essential Functions and Responsibilities:

Identify and develop short, mid, long-term repair and maintenance plans for leased stores & owned properties.
Develop and manage facilities budget and forecasts for the stores and office repairs & maintenance, utilities, and capital repairs based on company growth and anticipated business needs.
Partner closely with retail ops, regional managers, store managers, other internal departments (real estate, SP&C, LP, finance, visual, etc.), vendors, landlords & tenants on facility related matters.
Utilize and manage Service Channel software to monitor and respond to stores repair requests.
Analyze & report on Service Channel data to try to anticipate future preventive maintenance opportunities as well as to keep senior and regional management informed of trends and challenges.
Responsible for the negotiation and management of contracts related to the stores and office building systems including but not limited to mechanical, electrical, fire/life safety, plumbing, waste management, etc. as well as other facility & building-related contracts and vendors.
Proactively identify and implement sustainable initiatives where possible.
Responsible for the gathering and reporting of facilities sustainability data on a monthly, quarterly, and annual basis.
Manage vendor performance and related KPI’s while simultaneous Identifying industry leading vendors.
Be aware of all local building inspection, monitoring, and or reporting requirements and ensure that all work or reporting is sufficiently budgeted and executed within any required deadlines.
Manage all 3rd party property management firms and personnel to ensure our owned properties are proactively maintained.
Responsible for oversight of mailroom and workplace service functions (kitchenette’s, print rooms, common areas, and showroom setup/breakdown support) in corporate office.
Develop and maintain strong and supportive partnerships with all corporate departments, executives, field management, building engineers, tenants, and stores.
Assist in small capital projects, such as store repairs (HVAC replacements), insurance claims (damaged stores), special initiatives (store lightbox or sign replacement) in partnership with Store Planning and Construction team.

Qualifications – Knowledge, Skills and Abilities

Bachelor’s degree.
At least 5-7 years of experience in a retail environment (preferably luxury specialty retail).
Strong relationship management experience.
Demonstrated experience of strong negotiation skills.
Strong analytical skills.
Ability to work independently.
Excellent time management skills, with the ability to prioritize and multi-task, and work under shifting deadlines in a fast-paced environment.
Work effectively as a team member with other members of management.
Exemplify and communicate the desired culture and philosophies of Ferragamo.
Outstanding verbal, written, multi-tasking and presentation skills.
Proficiency in Microsoft Office.
Knowledge of SAP.
Strong working knowledge of Service Channel or similar facility maintenance software.

Essential Functions

Please see “requirements” above.
Physical requirements: This position involves constant moving, walking, talking, hearing, reaching, grabbing, sitting; may occasionally involve stooping, kneeling, crouching and climbing step stools and ladders.
May involve lifting at least of 25 - 50 lbs.
Full-time position (Mon-Fri) with a rotating on-call requirement for evenings and weekends to ensure 24/7 coverage.
Domestic & Canada travel may be required.

Equal Employment Opportunity Statement

Ferragamo USA Inc. and its subsidiaries is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual’s age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability, or membership in any other protected class under applicable law.

Disability Accommodation

Ferragamo is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

FERRAGAMO

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