Position Summary

The Property Manager (Facility Director) oversees the management, maintenance, safety, security, and functionality of a large non-profit property—including the main campus, parking decks, and residence—ensuring they operate efficiently and meet the needs of all occupants. This is a Monday-Friday on site schedule.

This role assists with building operations, facility staff, vendor relationships, budgets, campus security, and regulatory compliance.

The Property Manager (Facility Director) ensures that all facilities are prepared for events and

community use—embodying hospitality, excellence, and stewardship in support of the non-profit mission.

This position reports to the Chief Administrative Officer (CAO) and supervises the facility operations staff, Chief Engineer, Maintenance Technicians/Grade 1 Engineers, and key service contractors.

Key Responsibilities

1. Building Maintenance and Operations

Manage day-to-day operations of buildings, facility staff and vendors.
Oversee all aspects of facility maintenance, including HVAC, electrical, plumbing, roofing, mechanical systems, elevators, and general repairs.
Manage preventive maintenance programs and ensure compliance with health, safety, and environmental regulations.
Develop and implement emergency response and disaster recovery procedures.
Ensure adherence to the property policies and procedures.
Serve as liaison among property staff, volunteers, congregation, guests, and service providers.
Oversee the existing Business Management System and implement upgrades as budget and resources allow.

2. Supervision and Team Leadership

Directly supervise the Chief Engineer, Maintenance Technicians/Grade 1 Engineers, facility operations staff and on-site contract teams (security, janitorial, and others). The facility operations staff includes 2 positions handling event set up and breakdown and day porter duties.
Establish daily and weekly priorities, conduct performance evaluations, and foster a collaborative, mission-driven culture.
Oversee facility scheduling, staffing, and operational readiness for all activities.
Recruit, train, and coach staff; promote professional development and accountability.
Oversee the security program, including both direct-hire and contracted personnel.

3. Facility Scheduling and Operational Readiness

Collaborate with the staff on space utilization.
Oversee office moves, space allocation, and minor renovation projects.
Recommend operational improvements to the CAO.

4. Vendor Management

Manage the contracting process for facility operations and maintenance services.
Serve as the primary contact for key service vendors, including: Janitorial services, Security contractors, HVAC maintenance providers, Elevator service companies, Roofing and building envelope specialists.
Monitor vendor performance and ensure consistent, high-quality service delivery.
Review invoices for accuracy and alignment with contract terms; ensure timely payment processing.

5. Budget Management

Develop and manage the annual facilities operating budget.
Provide regular financial forecasts and reports on property-related expenditures.
Conduct monthly reviews comparing actual spending against budget targets.
Collaborate with Trustees and the Property Committee to develop and manage a multi-year capital improvement plan, prioritizing projects based on lifecycle cost and needs.

6. Project and Construction Management

Coordinate mechanical system replacements, infrastructure improvements, and small-scale renovations.
Provide on-site oversight for major capital or construction projects in partnership with the Development and Property Committees.
Serve as the liaison with architects, engineers, contractors, and city officials.

7. Safety, Compliance, and Risk Management

Ensure compliance with all applicable local, state, and federal regulations regarding safety, accessibility, and environmental standards.
Coordinate annual inspections (fire, elevator, and other required certifications).
Partner with the CAO to manage property claims, risk assessments, and loss-prevention efforts.
Oversee emergency preparedness and staff training related to safety and security.
Maintain appropriate relationships with local law enforcement and emergency response agencies.

Qualifications

Technical Knowledge: Expertise in building systems, maintenance procedures, inventory management, and safety regulations.
Financial Management: Proven ability to develop budgets, track expenses, and negotiate contracts.
Leadership: Strong supervisory skills; able to motivate, develop, and evaluate team performance.
Problem Solving: Steady, resourceful approach to identifying and resolving operational issues.
Organization: Capable of managing multiple projects, prioritizing effectively, and meeting deadlines.
Communication: Excellent interpersonal and communication skills for engaging with diverse stakeholders.

Experience:

Minimum of 3 years in a leadership role required.
7+ years of experience in facilities management within a commercial, nonprofit, or institutional environment..
Demonstrated experience managing vendor contracts for services such as security, cleaning, repairs, and maintenance.

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