Want to lead one of North Carolina’s most respected HVAC teams?

Our client is a trusted home services business with over 70 years of success, a 4.8+ star reputation, and a culture built on five core values: integrity first, commit to growth, positive mindset, lead with respect, and exceed expectations.

We’re seeking a HVAC Operations Manager to lead both the Installation and Service divisions — overseeing a team of more than 60 people, including managers and field technicians across the Fayetteville and Raleigh regions. This is a hands-on leadership role, spending around 50% of your time in the field, ensuring excellence, efficiency, and customer satisfaction.

What’s in it for you

Base $140k-$170k base salary with performance incentives
Company vehicle (home-garaged)
Full benefits: medical, dental, vision, life, and 401(k) match
Supportive, values-driven culture with strong internal leadership development
The opportunity to lead a large, capable team and make a measurable impact

You’ll be responsible for

Ensuring installations and services are completed to standard and on schedule
Coaching and developing managers to build accountable, high-performing teams
Driving service quality, customer satisfaction, and conversion performance
Using ServiceTitan data to monitor KPIs and improve efficiency

You’ll need

Proven leadership experience in HVAC installation and service operations
Strong communication, accountability, and team-building skills
A data-driven approach and commitment to operational excellence
A passion for developing people and delivering a 5-star customer experience

This role is based in Fayetteville/Raleigh, NC.

Our client is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. All applications will be reviewed by a real person and responded to.

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