Field Manager – Commercial Operations

Overview:

The Field Manager is responsible for overseeing all day-to-day field operations within the commercial services division. This role leads field teams, ensures safe and efficient job execution, monitors productivity and job costs, and supports customer satisfaction. You’ll be collaborating closely with dispatch, project coordination, and departmental leadership to ensure smooth workflows and operational success. This is an in the office role.

What you’ll be doing:

Lead, train, and support Field Supervisors, Technicians, and Apprentices
Set expectations for field staff and hold team members accountable to performance and safety standards
Oversee daily field scheduling, dispatching, and workload allocation
Conduct job site visits to ensure quality workmanship, productivity, and proper safety practices
Monitor material usage, labor hours, job costs, and field efficiency
Reinforce company safety protocols and assist with incident or claim investigations
Support hiring, onboarding, training, and disciplinary actions for field staff
Work with the coordination team to ensure proper technician assignment for each job
Provide quick-turn estimates for small projects when necessary
Ensure all work complies with local codes, regulations, and company standards
Resolve customer concerns, complaints, and invoice disputes
Participate in after-hours emergency call rotation
Maintain strong communication with the Department Manager, Call Center, Project Coordination, and Accounting teams

What we need:

5+ years of related field experience in HVAC, Wastewater, MEP, Transportation or Fleet
Plumbing, Wastewater or Trade background a plus
5+ years of supervisory or management experience
Bachelor’s degree in Business Management or related field (preferred)
Strong leadership, communication, and organizational skills
Ability to manage multiple field priorities and personnel
Ability to navigate construction site environments
Proficiency with administrative tasks and willingness to learn company software

Chesapeake Search Partners

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